Adults 18+ · Free to play · Nothing to buy

Contact Virtual Play Club

A game not loading on your device, a question or a privacy request — write to us.

We usually reply within a few working days. Please tell us your device and browser if a game does not load, and keep sensitive personal information out of your message.

We can help with

  • A game that does not start or looks wrong on your phone, tablet or computer.
  • Questions about the website or our policies.
  • Privacy requests — access, correction or deletion (see our Privacy Policy).
  • Anything that is hard to read or use.

Support with gaming habits

We are not a support service, but independent organisations help free of charge: Gambling Therapy (online, worldwide), GamCare (UK, 0808 8020 133) and Gamblers Anonymous. More on our Responsible Play page.